olxgenerationPrivacy Policy

This page describes what we collect when you use olxgeneration and how we keep that data protected. We at olxgeneration take data security seriously because your personal information—email, identity documents, payment details, and account activity—underpins every transaction on our platform. Our privacy commitments are straightforward: we collect only what we need, we encrypt what we store, and we do not sell your data to third parties.

When you register an account on olxgeneration, open a deposit, or withdraw funds, you provide information to us. We also collect technical data (IP address, device type, browser) to detect fraud and maintain platform security. This policy explains what we collect, why we collect it, how long we keep it, and what rights you have over your data. We update this policy periodically; changes take effect when published on this page.

If you have questions about how olxgeneration handles your data, contact our support team via email or in-app chat. We respond to data-access requests and privacy inquiries during business hours.

What Data We Collect on olxgeneration

We collect data in three categories: account information, identity verification documents, and transaction records. When you register with olxgeneration, we ask for your email address, mobile number, full name, and date of birth. This information is required to create your account and link it to a real person for compliance purposes.

Before you can deposit or withdraw on olxgeneration, we require identity verification (KYC—Know Your Customer). You upload a government-issued ID (KTP, passport, or equivalent) and proof of address (utility bill, bank statement, or rental agreement). We store these documents securely using encryption. We do not share them with third parties except as required by law (for example, if a financial crime investigation involves your account or if Indonesian tax authorities request records).

We also collect transaction data: every deposit, withdrawal, tournament entry, and game session is logged with a timestamp, amount, and outcome. This data helps us detect fraud, resolve disputes, and comply with anti-money-laundering regulations. We retain transaction records for a minimum of five years, as required by Indonesian financial regulations.

How We Use Your Data on olxgeneration

We use your data for five primary purposes: account management, fraud prevention, regulatory compliance, customer support, and platform improvement. Your email and mobile number allow us to send account notifications (login alerts, withdrawal confirmations, tournament results). Your identity documents confirm you are a real person and that you meet age and jurisdiction requirements to use olxgeneration.

We analyze transaction patterns to detect suspicious activity—for example, multiple rapid withdrawals or deposits from different geographic locations. If we flag unusual activity, we may temporarily lock your account and send a verification email. This is a security measure, not a restriction. We also use your data to comply with Indonesian financial regulations and anti-money-laundering laws. When you contact olxgeneration support, we access your account history to resolve your issue quickly.

We never use your data for marketing purposes without your explicit consent. We do not sell your email address, phone number, or identity information to third parties. We do not share your data with advertisers or data brokers. The only exceptions are: (1) payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) who process your deposits and withdrawals, and (2) law-enforcement or tax authorities if legally required.

We at olxgeneration believe that transparent data handling builds trust faster than vague privacy promises.

Data Storage and Encryption on olxgeneration

We store all olxgeneration data on encrypted servers located in data centres within and outside Indonesia. Our servers use industry-standard encryption (TLS 1.2 or higher) for data in transit and AES-256 encryption for data at rest. This means your information is scrambled both when it travels between your device and our servers and when it sits in our storage systems.

We do not store your password in plain text. When you set a password during registration, we hash it using a cryptographic algorithm. This means even our staff cannot see your password—if you forget it, you use the Password Reset option to create a new one. We also offer two-factor authentication (2FA), which adds a second security layer: any withdrawal or sensitive account change requires a one-time code sent to your mobile number or email.

Our data centres maintain physical security (locked facilities, surveillance, access logs) and digital security (firewalls, intrusion detection, regular security audits). We conduct annual penetration testing to identify and fix vulnerabilities. If we discover a data breach affecting olxgeneration users, we notify affected individuals within 72 hours and report the incident to relevant authorities as required by law.

Your Rights Regarding Your Data on olxgeneration

You have the right to access, correct, and delete your personal data on olxgeneration. To request access to your data, contact our support team with your account ID. We provide a copy of your account information, transaction history, and identity documents within 10 business days. To correct inaccurate information (for example, if your registered name is misspelled), log into your account settings or contact support.

You can request deletion of your account and associated data by contacting support. We delete your account information within 30 days of your request, except for transaction records, which we retain for five years as required by Indonesian financial law. If you close your account, any remaining balance is processed as a withdrawal to your registered payment method.

You also have the right to object to certain data uses. For example, if you do not wish to receive login notifications via email, you can disable email notifications in your account settings. However, we cannot disable security-critical communications (fraud alerts, withdrawal confirmations) because these protect your account.

Cookies and Tracking on olxgeneration

olxgeneration uses cookies to maintain your login session and remember your preferences (language, theme). These are essential cookies—without them, you would need to log in every time you refresh the page. We do not use cookies for advertising or third-party tracking. Our cookies expire when you log out or after 30 days of inactivity.

We also use basic analytics to understand how users navigate olxgeneration—for example, which game categories are most popular or which payment methods are used most frequently. This data is aggregated and anonymized; we cannot trace it back to individual users. We use this information to improve the platform, not to profile or target you.

Third-Party Processors and Data Sharing

olxgeneration works with third-party processors who handle specific functions on our behalf. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment information to process deposits and withdrawals. Email service providers send our notifications. These processors are contractually bound to protect your data and use it only for the services they provide.

We do not share your data with other gaming platforms, sports betting sites, or unrelated businesses. If olxgeneration is acquired or merged with another company, we will notify you and provide an opportunity to close your account before your data transfers to the new entity.

Data Retention and Deletion Policy on olxgeneration

We retain your account information (email, name, date of birth) for as long as your account is active. If you close your account, we delete this information within 30 days. Identity documents (ID and proof of address) are deleted within 90 days of account closure, except where we are legally required to retain them (for example, for tax or anti-money-laundering compliance).

Transaction records are retained for a minimum of five years, as required by Indonesian financial regulations. This includes deposits, withdrawals, tournament entries, and game sessions. We cannot delete transaction records before this period expires, even if you request it, because doing so would violate financial law.

Technical data (IP addresses, device information, login timestamps) is retained for 12 months and then automatically deleted. This data helps us detect fraud and investigate security incidents; after 12 months, it is no longer useful for these purposes.

Contact Us About Your Data on olxgeneration

If you have questions about how olxgeneration handles your data, want to request access to your information, or wish to file a privacy complaint, contact our support team. We are available via email and in-app chat during business hours (Monday–Friday, 09:00–18:00 Indonesian time). We respond to data-access requests within 10 business days and to privacy complaints within 30 days.

You can also contact the Indonesian Personal Data Protection Authority (Otoritas Jasa Keuangan) if you believe olxgeneration has violated your privacy rights. Our commitment is to handle your data responsibly and transparently. We take privacy seriously because your trust is essential to olxgeneration's operations.